BIYRO (SaaS Factory OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141) respects your privacy and takes steps to protect your personal information.
Information we collect
We collect your personal information provided by you when you register on the Platform or complete forms. We collect the information while you access the Platform, browse or use the Platform. We collect the information about your actions in your account.
When you register to the Platform, we ask you to provide your personal information including your email address, Google or Facebook login information.
We also ask you to provide us your personal information regarding your physical address and billing information, financial information or tax information. For account verification we may ask you to provide your legal documents including the government issued identification, passport or driving license to verify your identity.
We also collect your information about your actions and communications regarding the projects you manage inside the platform.
We use third party website analytics including Google Analytics and Yandex Metrica. Thus we collect information while you access and interact with our website. We collect and record the related information including your location, IP address, device and browser information. We use that information to personalize your experience and monitor our platform performance to prevent fraud and suspicious activity. We use your personal information we collect to personalize our services.
When you interact with the other side (i.e if you are Buyer and you interact with the Seller, or vice versa), we share your username, initials, business name and email address. During the active project, we collect all the forms you submit and actions you do. Most of these actions and uploaded content becomes available for the other side.
How do we collect information
We collect technical information through our systems. We also collect information using third party web analytics services. And we collect information that you provide by submitting actions.
The information provided by you: you provide us with the most information we collect directly. You do this by submitting the forms on our website or Platform.
The information we collect from other resources: we receive information from third parties in accordance with applicable laws, for example:
Marketing partners in order to manage, monitor and measure our advertisement campaigns.
We receive information if you were invited to BIYRO by another user.
If you login to our account with a third party service (like Firebase, Google, Facebook), we receive certain personal information about your public profile on that social network.
Fraud warnings in order to prevent the risks.
How do we use the information collected
We use your personal information in order to provide you with quality service and security and to perform obligations to you. To prevent fraud and to contact you directly to send personalized notifications regarding your activity. To comply with any public authority request and other lawful purposes and regulations.
We use your personal information to fulfil the services we provide:
- The processing is required to comply with a regulator obligation or legal obligation (for example, prevention of fraud)
- To support our business interests, to improve our services to you
- To perform a contact or take steps in order to contact you (for example, to provide your with the services you purchased)
- You have confirmed your consent for use to use your information for a specific reason
We use your personal information for the following purposes:
- To perform our obligations to you and improve our services and to provide you with quality service and security.
- We use your personal information to verify your identity, set up your account, verify your password, record your activity and establish a communication with other users, provide customer support
- This information allows us to improve our services and personalize your experience.
- We use your information in order to prevent suspicious and fraudulent activities to verify information provided by you and comply with applicable laws. To comply with public requests and regulations required by law.
- To contact you in accordance with your requests.
- To advertise and promote our services.
You may be asked to provide your consent about sharing the screenshots of your project. This will allow the Seller to use screenshots or other illustrations for marketing purposes or portfolio. You will be always asked to grant this permission.
How long do we keep personal information
We keep your personal information only for as long as it is necessary to perform the purpose for which it was collected. In some cases we will keep this personal information for longer periods of time.
For example, we keep your personal information from closed or suspended accounts to comply with applicable laws, to prevent fraud, troubleshoot problems, resolve disputes, and take other actions permitted by law.
Children Under the Age of 13
Our platform is not intended for children under 13 years of age. The minimal requirements to use our platform is at least 18 years old. We do not consciously collect any personal information from children under 13 years of age. If you believe that we might have collected any personal information about or from a child under 13, please contact us at [email protected]
Sharing personal information with third parties
We share your personal information with third parties in order to provide our services to you and fulfil obligations by applicable law and regulations. To prevent fraud and suspicious, illegal activities.
We share limited personal information for social media platforms that we use for logging you in. In addition, we use social media platforms to make marketing activities. So the social media platforms like Facebook might set a cookie to enable their functionality.
We share your personal information in a relationship with bookkeeping agencies we use to perform the official financial reports.
Please note that when you publish or upload some information, it may become available to other users you are connected to and you do so at your own risk. For example, if you are Seller: the information you upload becomes available to the Buyer and vice versa.
We do not sell your personal information to any third parties for their marketing purposes.
We use your personal information in accordance with Payment Service Providers and similar third party agencies in order to detect fraud and to secure payments and unauthorized transactions and claims using the Platform.
We share your personal information with service providers that provide services for the purpose of operating the platform. This includes hosting services, Payment System Provides, Web analytics, CRM systems, communication systems, SaaS services, communication systems, mailing systems, marketing services, financial and legal advisors or technical consultants.
We share your personal information to public authorities or law enforcement agencies, in order to respond to a juridical process or to regulatory authorities when it is necessary or appropriate to disclose your personal information, such as to prevent fraud, law violations. To respond to claims against our services and our Platform, to protect your rights, our customers or the public.
Where we store personal information
Some of the personal information you provide to us will be processed and stored on behalf of third party suppliers and data processors. And may be located in other jurisdictions, such as data centers located in European Union and USA.
External resources and links
In accordance with European regulations, you can request a copy of your personal information and how this personal information is processed. We will ask you for additional personal information in order to confirm your identity for the security reasons. We may decline your request if it exposes privacy of other users, or is not permitted under applicable laws. We will still need to keep your personal information as is stated by the law in the reason of fraud prevention, accounting and according to the regulatories. We have the right to charge a fee if it is permitted by laws.
Personal information updates
We provide you with the opportunity to update your personal information in order to keep it accurate and up to date. If your information is inaccurate, you should contact us immediately.