Buyer protection service

If your order is marked as enqueued, seller is preparing for work now.

This preparation period is always displayed in your projects timeline. And is available before and after your initial confirmation.

When does seller start working

Seller will start working on your project within a specified time. Also seller may start working earlier by clicking an action button in his project dashboard.

What if seller won't start working on my project

If the countdown timer for preparation has finished and seller has not started to work you can ask for a refund.

In this case you need to contact BIYRO support.